Statistics show that consumers spent over $800 billion online with US retailers in 2020—a 44% spike from 2019. Statista also predicted that e-commerce will account for more than $6 trillion in sales in 2023. Knowing these, companies should optimize their e-commerce store to convert more visitors into customers.
As more disruptive technologies emerge, so do the methods for doing business. Now, more entrepreneurs and brick-and-mortar stores are entering the e-commerce space. This is because online shopping is much more convenient than buying in-store.
But to fully harness the power of e-commerce, a strong digital transformation strategy is in order. This blog post will cover the essentials, so read on to learn what it takes to build an e-commerce store that shoppers will love.
5 Ways to Optimize Your E-Commerce Store
Every day, more and more businesses are switching to e-commerce. It is no surprise, considering the benefits of e-commerce speak for themselves. Not only does it allow you to sell 24/365, but it also helps you reach a much wider audience.
If you want your business to stay up with the times, here are some top tips:
Tip #01 - Optimize Your Website for Mobile Devices
More and more customers are shopping on their mobile devices, so don’t forget to optimize your website. Make sure that the layout of your website is easy to navigate on a mobile device. Lastly, make the checkout process as simple and smooth as possible for quick and efficient transactions.
Tip #02 - Make Your Site Secure
Ensuring that your site is secure is essential, especially if you collect sensitive information from your customers, such as credit card numbers or social security numbers. All payment transactions must be encrypted and stored in a secure database so hackers can’t gain access easily.
Tip #03 - Create A Personalized Customer Experience
When customers visit your site, they expect to have a personalized experience. One way of doing this is by recommending products based on what the customer has viewed in the past. You can also personalize the customer’s experience by displaying relevant content and ads on your site.
Tip #04 - Use Social Media To Drive Traffic To Your Site
Social media is a great way to drive traffic to your e-commerce store. Make sure you create social media profiles for your business and regularly post interesting and engaging content.
Your customers will appreciate keeping up-to-date with what is going on at your company, and they will be more likely to visit your site if they know something interesting is happening there.
Tip #05 - Offer Free Shipping
One way of increasing sales is by offering free shipping. Most online retail sites offer this option to attract customers, but you must do this if possible. Free shipping means more customers, which equals higher sales and revenue.
Optimizing your e-commerce store for digital transformation is crucial if you want to stay ahead of the competition. By following the tips listed, you can create a user-friendly and secure website while providing a personalized experience for your customers.
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Sources available upon request.