eProxim ("we", "us", or "our") operates https://eproxim.com/ and provides Adjutant AI worker services (the "Services"). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the rights you have over it. By using the Services, you agree to the practices described below.
1. Information We Collect
Information you provide
When you contact us, request a demo, sign up for an account, or correspond with us, we collect the information you provide, such as your name, business email, phone number, company name, role, and any other details you choose to share.
Information collected automatically
When you visit our site we automatically collect certain technical information, including:
- IP address, browser type and version, device identifiers, operating system, and language settings
- Pages visited, referring URLs, time spent, and clickstream activity
- Cookie and similar-technology identifiers (see "Cookies" below)
Information from the Services
When you use the Services, our Adjutants process the data, documents, and integrations you authorize us to access in order to perform the work you've configured (for example, CRM records, invoice data, calendar events, or email content). We treat that information as your customer content and only use it to deliver, maintain, and support the Services.
2. How We Use Information
We use the information we collect to:
- Provide, operate, secure, and improve the Services
- Authenticate users and prevent fraud or abuse
- Respond to inquiries, support requests, and demo bookings
- Send service announcements, security notices, and (with your consent) marketing communications
- Comply with legal obligations and enforce our agreements
We do not sell your personal information, and we do not use customer content to train third-party general-purpose AI models without your explicit instruction.
3. Legal Bases (EEA / UK Users)
If you are in the European Economic Area or United Kingdom, we process personal data under one of the following bases:
- Contract — to provide the Services you request
- Legitimate interests — to improve, secure, and market the Services
- Consent — for optional marketing or non-essential cookies
- Legal obligation — where required by applicable law
4. How We Share Information
We share information only as described in this policy:
- Service providers — vetted vendors who host, store, analyze, or transmit data on our behalf (cloud infrastructure, email delivery, analytics, customer support tools)
- AI model providers — large-language-model providers used to power Adjutant capabilities, under contracts that prohibit using your data to train their public models
- Integrations you authorize — third-party systems you connect to (CRM, email, calendar, accounting, etc.) where data flows are governed by your configuration
- Legal and safety — when required by law, subpoena, or to protect rights, property, or safety
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections
5. Communications Consent (SMS & Calls)
When you submit a form on our site that includes a phone number, the following consent applies:
By submitting, you authorize eProxim Inc. to text/call the number above for informational/transactional messages, possibly using automated means. Msg/data rates apply, msg frequency varies. Consent is not a condition of purchase. See terms and privacy policy. Text HELP for help and STOP to unsubscribe.
Reply STOP at any time to opt out of further messages, or HELP for assistance. We do not share mobile opt-in data or consent with third parties for their marketing purposes.
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, measure performance, and (where you've consented) deliver marketing. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. Data Retention
We retain personal information only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer content is retained according to your subscription terms and is deleted or returned when your account is closed, subject to standard backup retention windows.
8. Security
We employ administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and at rest, access controls, audit logging, and regular security reviews. No system is perfectly secure; if we become aware of a breach affecting your information, we will notify you as required by applicable law.
9. International Transfers
We may process personal information in jurisdictions outside your country of residence, including the United States. Where required, we rely on Standard Contractual Clauses or other lawful transfer mechanisms to provide appropriate safeguards.
10. Your Rights
Depending on where you live, you may have rights to:
- Access, correct, or delete personal information we hold about you
- Object to, restrict, or withdraw consent for certain processing
- Receive a copy of your data in a portable format
- Lodge a complaint with your local data-protection authority
To exercise any of these rights, email [email protected]. We will verify your identity before responding.
11. Children's Privacy
The Services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the effective date above and, where appropriate, by additional notice (such as email or in-product banner).