Eight steps. One clear path from discovery to a system that just works.
Every engagement follows the same disciplined sequence — the same rigor our team has applied to integrations for American Express, IHG, Equifax, and other enterprise environments where failure isn't an option.
01
Discovery
We map the systems involved, the data that needs to move, and the constraints that matter before any design begins.
DeliverableIntegration requirements document
02
Architecture
A technical blueprint of how the systems will connect — reviewed before a single line of code is written.
DeliverableArchitecture diagram & technology plan
03
Integration Design
The specific contract between systems — endpoints, data mapping, error handling — documented and agreed upon.
DeliverableAPI specification & data mapping document
04
Implementation
Engineering builds the integration to spec — APIs, middleware, or workflows, depending on what the design calls for.
DeliverableWorking integration in a staging environment
05
Testing
Real-world scenarios, edge cases, and failure conditions are tested before anything touches production.
DeliverableTest coverage report & sign-off
06
Deployment
The integration goes live on a controlled timeline, coordinated with your team and your client's schedule.
DeliverableProduction go-live & deployment runbook
07
Monitoring
Active observation in the days following launch, catching anything that only surfaces under real usage.
DeliverablePost-launch monitoring report
08
Managed Services
Ongoing support keeps the integration healthy as underlying systems change and evolve.
DeliverableOngoing SLA-backed support
Why It Works
You stay the face of the engagement
eProxim works underneath your relationship, not alongside it. Clients see one point of contact — yours.
A defined process, every time
The same eight-step sequence runs on every engagement, so outcomes are consistent and predictable.
Scoped, not open-ended
Engagements are defined upfront — what's being built, by when, and what success looks like.
Support after go-live
Monitoring and managed services mean issues are caught early — often before anyone notices.
Ready to bring eProxim into your next engagement?
Let's talk about what you're building