Run · Managed IT
IT operations without building an IT department.
Help desk, users, devices, and cloud workspace, owned end to end. One company accountable for the day-to-day technology your people depend on.
Support that fixes things is not the same as someone who owns them.
Most growing companies have support: a provider who answers tickets, a vendor for each application, and an employee who knows where the passwords are. What they are missing is ownership.
We run day-to-day technology as one environment, documented and accountable, so employees can work and leadership knows who is responsible.
What we cover
The operating foundation.
Help desk and user support
One place to ask, a person who answers, and follow-through until it is resolved.
Microsoft 365 administration
Licences, mailboxes, Teams, SharePoint, and policies managed deliberately.
Google Workspace administration
Users, groups, Drive sharing, and security settings kept in order.
Onboarding and offboarding
Accounts, devices, and access ready on day one and removed on the last.
Device and endpoint management
Windows and Mac devices enrolled, configured, and kept compliant.
Patch management
Operating systems and applications updated on a schedule, with exceptions tracked.
Network management
Office networks, Wi-Fi, and firewalls configured and monitored.
Backup monitoring
Backups checked daily, with failures followed up rather than ignored.
Vendor coordination
We deal with software vendors, telecom, and hardware suppliers on your behalf.
Technology documentation
A current record of systems, accounts, and configurations that survives staff changes.
Hardware lifecycle guidance
What to buy, when to replace it, and how to retire it safely.
Domains and DNS
Domains, DNS, and email authentication managed and renewed on time.
What ownership means
The same moments, handled differently.
Informal ITWith eProxim
A new hire starts MondaySomeone orders a laptop on Friday and hopes it arrives.Account, device, access, and applications ready before day one.
An employee leavesTheir accounts stay active until someone remembers.Access removed the same day, devices recovered, data retained.
Something breaksWhoever knows the most about computers stops their own work.A ticket, a response, and a named person who sees it through.
A vendor needs an answerThe question bounces between three people.We handle the vendor and report back.
Someone asks how things are set upThe answer lives in one person's head.Current documentation that survives staff changes.
Outcome
Employees can work, and somebody clearly owns day-to-day technology.
One accountable company
The rest of the technology organization.
Start with a clear picture of your operations.
The Technology Health Assessment reviews how support, devices, onboarding, and vendors are handled today.