ServiceNow, wired into the systems it orchestrates.
ServiceNow is usually the place work is tracked and the place work is triggered. Both directions need integration that does not fall over at volume.
You own the client, the roadmap, and the platform work. We build the technical layer between ServiceNow and everything it has to agree with — and we have no interest in your platform business, your retainer, or your account.
Since 1997 we have engineered this connective work underneath other firms’ client relationships, across payments, travel, telecom, billing, financial services, healthcare, and manufacturing.
Where we plug in
The interfaces we work through, and why we choose one over another.
Table & Scripted REST APIs
Inbound and outbound integration with the instance, versioned so consumers are not broken by changes.
IntegrationHub & Flow Designer
Used where it fits, replaced where it has become an unsupportable dependency.
MID Server patterns
Reaching systems that are not, and should not be, internet-facing.
CMDB & identity reconciliation
Making the CMDB agree with the systems it claims to describe.